App Support

How to turn off your heating

Follow these steps if you ever need to turn your heating entirely off.   Go to: ‘System Settings’ , then press ‘Mode Options’. Now Scroll down and select ‘System Mode’, select ‘operating mode’ and select ‘Off’.   When you want to turn the heating back on, go to ‘Operating Mode’ & select ‘Heating’

How to Add a System

It is possible to have more than one Wunda Smart System connected to your account.

How to create Room?

It is possible to control up to 30 Rooms in your home. To create a Room you need to have Smart Thermostat.

Voice Control

You can voice control your room’s temperature with Amazon Alexa or Google Home speakers.

Offline mode

It is possible to manage devices and control your heating at home when offline and there is no available Internet connection. The Internet connection is used to manage your System when you are outside of your homes network. 

How can I find where a Device was installed & paired?

If you move a thermostat from one room to another without telling the app your system will not be able to monitor temperature properly. You can check which room the thermostat was paired to in the app by doing the following:

Got a question or need some help?

Visit our support hub for FAQs, How-to videos or to contact one of our experts.

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